Please refer to our Flight policies and Terms and Conditions for full policies regarding our flights

The following refund policies apply to the services provided by RareJet:

I.In case your flight gets cancelled by RareJet or the operating airline, you are entitled to a full refund.

II. If you cancel your flight 60 days before the flight, you are entitled to a full refund

III. If you cancel your flight 30-60 days before the flight, you are entitled to 50 % refund.

IV. If you cancel your flight under 30 days before the flight, you are not entitled to a refund.

V. If your flight is cancelled, a full refund will be issued to you automatically.

RareJet shall not be held liable for any additional expenses or financial losses incurred by the passenger as a result of the cancellation, including but not limited to accommodation, alternative transportation, meals, or missed connections. However, the operating carrier might be accountable for compensations depending on the regulations of the country of flight.

We strongly recommend that all passengers obtain travel insurance that covers such contingencies.

In case your flight gets cancelled, you will be given a full refund or, if possible, a replacing flight. Refunds will be distributed automatically. However, in case you have any problems with your refund, please contact us by filling out the Refunds form at Refunds page.

Please note, that RareJet is not responsible for any additional expenses or financial losses incurred due to a cancelled flight. We recommend making flexible travel arrangements and having travel insurance in place.

Regulations on passenger right in the event of delay vary by countries. If the flight gets delayed by more than three hours in the European Union, you may be entitled to a compensation under EU regulation 261/2004. Whereas for example in the US, there are no such regulations, and no compensation might not be given. Please note, that the operating carrier is responsible for the compensations, not RareJet.

For official compensation claims, please contact the operating airline directly. If you have any questions or need assistance with your claim, you are welcome to contact us.

The flight will be confirmed once the minimum required number of passengers have booked. Each flight needs a load factor of 50–80%, depending on factors such as aircraft type, seating capacity, and flight duration. If the minimum booking threshold is not met 14 days prior to departure, the flight will be cancelled. Please note: confirmation of the flight does not restrict additional bookings.

Any changes to your flight will be emailed to the address you provided when booking your order. For real-time status updates or questions, you may contact us at contact@flyrarejet.com.

Onboard catering varies depending on the flight and travel class. The specific food and beverage options, along with other flight details, will be shown during the booking process.

A small carry-on bag that fits under the seat in front of you is allowed, unless otherwise instructed.

Yes. Please contact us at contact@flyrarejet.com for booking modifications.

Yes, if you can provide all the information needed upon booking.

The check-in will open at the airport at the latest 2 hours prior departure. Online check-in is not available.

You can submit us a complaint or provide feedback by filling out the form on our Contact us page.